Siete

Privacy Policy

1.1. Siete respects the right to privacy and is therefore committed to protecting the personal information of its users. To this end, Siete has security measures for the processing of personal data, which will always be based on the rules contained in this Privacy Policy of Siete.

1.2. The purpose of this document is to provide transparent information on what kind of information is collected through the website, as well as the purposes of such collection.
This information is processed by PRECISE INTERACTIVE INC and its related companies when the user accesses and uses the Siete website.

1.3. The Siete Privacy Promise is:
    A. Keep data secure and private.
    B. Do not sell the data collected.
    C. Provide ways to manage and review marketing choices at any time.

1.4. This Privacy Policy shall be agreed between Siete ("we", "us" or "our", as the case may be) and the user.

1.5. This Privacy Policy forms an integral part of the Siete Terms and Conditions.

1.6. Siete reserves the right to change this Privacy Policy from time to time, in which case we will notify of these changes by posting them updated on the Siete website.
The user accepts such modifications by the mere fact of logging back into Siete by clicking on it.
Siete recommends that you review this Privacy Policy regularly.
2.1. The Controller of Personal Data is PRECISE INTERACTIVE INC.

2.2. This information is collected by Siete on servers located around the world.
3.1. Siete only collects personal information that the user voluntarily enters when using the services provided by its website, according to the content of Siete's Privacy Policy.
This information is essential to the provision and quality of Siete's service.
No personal information is collected without the user's prior knowledge.

Thus, the following are considered to be personal information:

    A. That which you provide at the time of registration on the Siete website.
This considers all types of information that can be used for user identification, including, but not limited to, first and last name, date of birth, home or other physical address, e-mail address, telephone number.

    B. That which is provided at the time of withdrawals.
In order to process online payments, bank details and transaction information, such as payments to and from the user's account that will receive the withdrawn amount, are collected.
In addition, due to anti-money laundering requirements, Siete is required by law to request additional documents such as identity documents including photos, documents on sources of income, utility bills, billing data, transaction history, among others.

    C. Automatically When Using the Platform:
To ensure that the Services function properly, Siete may store the following: the originating IP address, time of access, date of access, web page(s) visited, language usage, software crash reports, the type of browser used, website usage preferences, and feedback regarding the Services.

    D. Winning a prize or contest.
If the user wins a physical prize, Siete may request additional information such as: shipping address, proof of address, name on social networks, and personal contact telephone number.
An audiovisual record may also be requested that reflects the effective delivery of the prize, which will be done with prior authorization and under the applicable policies of the Personal Data Law.

    E. Information We Receive from Third Parties:
Due to regulatory requirements, Siete is required to collect KYC (Know Your Customer) information from specialized third-party sources.
Likewise, and as a measure to prevent money laundering, Siete must contrast the information that is collected with both national and international databases.
All such information is collected only when reasonably necessary for the organization's activities.
In addition, Siete may receive information from online sellers, service providers, and lists of legally purchased customers from third-party providers.
4.1. Siete uses personal information in order to be constantly improving the experience that the user lives when using our services.
Thus, all data provided by the user will be channeled into the following pillars:

    A. To adapt to preferences.
Siete analyzes how the platform is used, in order to provide, maintain, improve and personalize the services available.
By knowing users' preferences, the content on our site is presented in the most effective way for each person, depending on the device they are using.

    B. To improve our customer service.
Siete is characterized by always answering your questions, so the data you enter is used to deliver accurate and timely answers.
Our goal is to provide up-to-date information about your account, as well as our products and services.

    C. To comply with safety standards.
Siete takes seriously compliance with all applicable regulatory requirements (e.g. anti-fraud, anti-money laundering, among others.) The information entered by the user will always be used to process the registration, configuration and viewing of the user's account.
This will allow us to verify the identity, age check, and prevent potential fraud of those who use the Siete website.

    D. To process online transactions.
Both Siete and the various payment providers use the information provided to operate financial transactions carried out on the website.

    E. To inform you about our and third-party promotions.
Siete may send promotions and offers from both Siete and carefully selected third parties.
However, the user will have full control of the marketing settings and will be able to opt out of receiving marketing information.

    F. For internal research.
Some of the purposes of Siete are: i) to evaluate the customer experience, ii) to analyze how we can improve services and products, iii) to prioritize product functions and improve their design, iv) to evaluate creative campaigns for the purpose of determining whether the communication is relevant and appropriate.

    G. For surveys or contests.
The user's participation in surveys or contests is completely voluntary, and by granting it they agree that it will be used for promotional purposes.
Siete may ask for contact information (such as name, mailing address, and phone number) and demographic information (such as zip or zip code or age)
5.1. Your personal information may be processed, on behalf of Siete or our carefully selected partners, provided that there are data sharing agreements with them.

5.2. Siete undertakes to take all necessary steps to ensure that agreements with third-party service providers and vendors protect users' privacy.
However, Siete is not responsible for the handling of data by these third parties once they are no longer within the sphere of protection and care of Siete.

5.3. Among our partners we can mention:
    A. Call or SMS communication providers.
    B. Payment Providers.
    C. Anti-fraud, risk, and compliance providers. In the event that we discover that you have attempted to cheat or commit fraud on the website, Siete reserves the right to share this information (along with the identity of the person involved) with other online gaming platforms, banks, credit card companies and relevant agencies.
    D. Agents in charge of creating a better experience for users, based on their explicit consent.
    E. Specialized associates for research, analytical profiling, and statistical analysis purposes.
The user has the right to object at any time to the processing of his/her data for research and statistical purposes, by sending his/her objection to support@siete.com

5.4. Siete is committed to the prevention and detection of crime and fraud, which is why it may also share users' personal information when required by law or regulation.
Thus, when Siete considers that there are reasonable grounds to suspect that a player could be involved in the breach of rules or laws, he may share his background with both government authorities and sports entities.

5.5. Siete may also share the data for the purpose of contributing to research for the prevention of addiction.

5.6. Siete will in no case share personal data for purposes other than those described, unless the user has given his explicit authorization for it to be done or that is permitted by law.

5.7. Siete works hard to comply with strict regulatory requirements that protect the privacy of its users.
For this reason, Siete undertakes not to sell personal data or to give information to third parties for marketing purposes without the consent of its users.

5.8. Precise Interactive INC operates as a business partner of S3 Tech N.V., enabling both companies to securely process and share customer information exclusively for operational purposes, while ensuring the protection, confidentiality, and proper handling of personal data.
6.1. Siete retains information only for as long as necessary for the purposes explained in this policy, and undertakes to delete it once it is no longer necessary.

6.2. If the user decides to close his/her account with Siete, that information will only be kept for the time necessary to comply with Siete's legal obligations, whether tax, anti-money laundering, among others.

6.3. For more information about Siete's data storage policy, please write to us at support@siete.com
Users may request access to, rectification, or deletion of their personal data at any time by contacting SIETE through the designated support channels. The Siete will take necessary actions to fulfill the request if allowed by the regulations and legal requirements.
8.1. You can also always contact Siete by email at support@siete.com if:
    A. You want to confirm the accuracy of the personal information we have collected
    B. You want to rectify, complete, or delete your personal data.
    C. You want to update your personal information.
    D. You would like to request additional information about the handling of your personal data and the purpose of storage.
    E. You want to withdraw your consent with respect to any opportunity in which you have expressly granted it.
    F. You have a complaint regarding the use of your personal information.

8.2. Exceptionally, access to your personal data may be denied where:
    A. The available information reveals personal information about another person.
    B. Siete is prevented by law from disclosing such information (e.g., in consideration of anti-money laundering regulations).
9.1. In order for you to play real money games on Siete.com, we will ask you to send money and receive money from Siete.
For this, Siete uses third-party electronic payment systems, which process such financial transactions.
By accepting this Privacy Policy, the user expressly authorizes the provision of the personal information necessary for the processing of transactions, including, where appropriate, the transfer of information outside the country.

9.2. Siete has measures in place to ensure that its agreements with payment systems protect the privacy of its users.
10.1. Siete reserves the right to conduct security reviews at any time to validate the registration data provided by the user.
Likewise, in the security reviews, the correct use of the services as well as all the transactions carried out may be verified; in order to verify that the precepts contained in the Terms and Conditions are being complied with.

10.2. By using Siete's services and accepting the Terms and Conditions, the user is authorized to validate with third parties the personal information they provide, including, when necessary, the transfer of information outside the country.

10.3. For security reviews, credit reports may be requested, data may be compared with public or private records, and additional information or documentation may be requested.
11.1. Siete is aware of the tremendous importance of data security and therefore applies all the necessary techniques to secure information.

11.2. Siete saves all personal information it receives directly from its users in an encrypted, password-protected database that resides within a secure network behind state-of-the-art active firewall software.
(Siete services are SSL version 3 support with 128-bit encryption.)

11.3. Siete also adopts measures to ensure that its subsidiaries, agents, affiliates and suppliers employ adequate security measures in their processes.
12.1. The Siete Services are not designed or directed to persons under the age of eighteen (18), or the legal age of majority under other jurisdictions.

12.2. Any information provided by minors under the age of eighteen (18), or the legal age depending on their jurisdiction, will not be accepted and steps will be taken to remove it from the records.
13.1 Personal information collected on the Services may be stored and processed in any country in which Siete or its affiliates, suppliers or agents maintain facilities.
By using Siete's services, you expressly consent to any transfer of information outside of the country (including to countries that cannot be assessed as having adequate privacy laws).
However, Siete has measures in place to ensure that its agents, affiliates, and suppliers comply with privacy standards, regardless of their location.
14.1. The Siete website may contain links to other websites, which are beyond its control and are not covered by this Privacy Policy.
Siete cannot guarantee the protection of information you provide to third-party online sites, even if these are linked to its services, or come from its affiliate program.

14.2. If other sites are accessed using the links provided, the operators of these sites may collect information, which will be used in accordance with their own privacy policy, which may differ from that of Siete.

14.3. This information will be operated independently, and will be governed by the privacy policies of such third parties, for which Siete is not responsible.
15.1. Siete cannot be held responsible for events that occur outside of its direct control.

15.2. Due to the complex and changing nature of technology and business in general, no error can be guaranteed with respect to the privacy of personal information.

15.3. Siete shall not be liable for any indirect, incidental, consequential, or punitive damages related to the use or disclosure of such personal information.
16.1. Use of our services constitutes agreement to Siete's Privacy Policy.

16.2. This Privacy Policy supersedes any previous versions and should be read in conjunction with the Terms and Conditions and any additional applicable terms posted on the Siete platforms.
Siete may make changes to this Privacy Policy from time to time and will be notified by posting the amended terms on the platform.
It will be understood that the player accepts such modifications, by the mere fact of logging back into Siete by clicking on it.
Siete recommend that you check back regularly with this Privacy Policy.